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Computer Telephone Service

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Repair service

The devices we repair, the problems we fix and how long a repair usually takes, from all the repairs we have completed.

What we repair

Phones

  • Screen 88% same day · 12% later
  • Battery 96% same day · 4% later
  • Charging 85% same day · 15% later
  • Back cover 86% same day · 14% later
  • Does not switch on 48% same day · 52% later
  • Data transfer 80% same day · 20% later
  • Water damage 47% same day · 53% later
  • Software and reinstall 57% same day · 43% later
  • Sound and microphone 91% same day · 9% later
  • Buttons 57% same day · 43% later
  • Camera 100% same day · 0% later
  • Other problems 70% same day · 30% later

Laptops

  • Software and reinstall 97% same day · 3% later
  • Does not switch on 75% same day · 25% later
  • Screen 64% same day · 36% later
  • Charging 88% same day · 12% later
  • Hinges 67% same day · 33% later
  • Cleaning and overheating 100% same day · 0% later
  • Other problems 72% same day · 28% later

Desktop computers

  • Software and reinstall 80% same day · 20% later
  • Other problems 80% same day · 20% later

Tablets

  • Other problems 60% same day · 40% later

Chargers

  • Other problems 40% same day · 60% later

Other devices

  • Other problems 89% same day · 11% later

Typical times from receiving a device to finishing the repair. A repair that waits for a part, or for your decision, can take longer. Only common problems are listed.

What happens next

  1. We call you with an estimated cost and repair time.
  2. Bring your device to our service centre and receive a ticket number.
  3. Track your repair online and receive an SMS when it is ready.
Service centre Rruga Petro Nini Luarasi, Tirane 1001, Albania 09:00-21:00